Renewable Fuels Agency Closed organisation: Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. Department for Innovation, Universities and Skills Closed organisation: DVLA has an established track record for delivering award-winning digital services to its customers. Mental Health Act Commission Closed organisation:

Meat and Livestock Commission Closed organisation: The agency is one of the biggest employers in South Wales currently employing 5, staff in Swansea. Defence Bills Agency Closed organisation: Significant progress has already been made by working closely with industry to prepare for the new VED. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. Dudley Education Action Zone Closed organisation:

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Phoenix Sports Closed organisation: In we will have a planned comprehensive research programme which includes research and interactive design on:. Animal Procedures Committee Closed organisation: Hackney Pla Action Zone Closed organisation: Broadcasting Standards Commission Closed organisation: Trust ports TP Closed organisation: To help us improve GOV. We will roll out our web chat to hcmts services and use speech analytics technology to increase quality of service and identify improvements to the services we offer.

This strategy sets out our ambitions for continuously developing our IT, processes and people and enhancing our in-house capability to remain best-in-class at delivering modern government digital services. Customers can also use the service to re-apply for their driving 214.


hmcts business plan 2014

Britain has some of the safest roads in the world and our driver licensing rules play an important part in keeping our ;lan safe. During the next 3 years, we expect our headcount to gradually reduce as we introduce more online services and make our processes more efficient.

Business Plan 2017 to 2018

Over the next 3 years we will be moving our business and technology to more agile and cloud-based services. Overall our approach will be open, flexible and bold.

hmcts business plan 2014

DVLA is piloting new flexible working conditions, compatible with the needs of a modern workplace and busuness. The new system will transform the technology that supports vehicle registration services. Inour contact centre launched their new web chat service for some of our key services. Forensic Science Service Closed organisation: The tachonet network acts as a central hub for exchanging information between EU member states responsible for issuing tachographs in-vehicle recording equipment to enforce rest periods and monitor the driving times of professional drivers.

Department of Enterprise, Trade and Investment Closed organisation: NHS Professionals Closed organisation: It is subject to a contracted arrangement with the manufacturer or dealer and outlines a trusted partner relationship.

The 5 key principles to delivering our strategy are:.

hmcts business plan 2014

Office of the Data Protection Registrar Closed organisation: We will continue to provide comprehensive occupational health and employee assistance programmes. We will then decide whether or not to to extend the availability of working across the agency.


Public Accounts Commission Closed organisation: As part of this, the agency works with local schools, colleges, universities and support agencies to offer a range of flexible work experience opportunities. British Potato Council Closed organisation: In Septemberwe successfully completed the in-sourcing of our IT plxn, exiting our long-standing commercial contracts for Husiness development and support and regaining control of our technology estate.

Professional Oversight Board Closed organisation: The current twice yearly assessments at mid and end of year will be replaced with on-going monthly assessments.

HM Courts and Tribunals Service business plan 2013 to 2014

DVLA is committed to active corporate social responsibility. Our IT Strategy outlines the key drivers to:. Northern Ireland Audit Office Closed organisation: In we will continue jmcts improve and build on our services by working with our customers and stakeholders to make sure that our services meet their needs.